These Terms of Service ("Terms") govern your use of Machina Coach ("we", "us", "our") websites, products, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Services.
1. Eligibility
You must be at least 18 years old to use the Services.
2. Accounts and Communications
- You are responsible for the accuracy of information you provide and for maintaining the confidentiality of your account.
- When communicating with us via messaging channels (including WhatsApp), you consent to receiving messages necessary to provide the Services. Messaging rates may apply.
- Do not share sensitive personal information via messaging channels unless necessary.
3. Acceptable Use
- Do not use the Services for unlawful, harmful, or abusive purposes.
- Do not attempt to interfere with or disrupt the Services.
- Respect other users and refrain from harassment, hate speech, or harmful conduct.
4. Coaching Disclaimer
Machina Coach and participating guides provide motivational support and accountability. We do not provide medical, psychological, legal, or financial advice. The Services are not a substitute for therapy or professional advice. If you are in crisis or need professional help, contact the appropriate services in your area.
5. Payments and Refunds
- Some Services require payment. Prices and fees are displayed at checkout and may change from time to time.
- Payments are processed by third-party providers. We do not store full payment card numbers.
- Refunds, if applicable, are governed by the policy presented at purchase time or within your account.
6. Intellectual Property
All content, trademarks, and materials in the Services are owned by us or our licensors and are protected by applicable laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services.
7. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect and use your information, including via WhatsApp.
- We may use de-identified or aggregated session information (which can include communications and, where available, transcriptions or brief summaries) to improve and train features and models that power the Services.
- We do not sell personal information.
8. Third-Party Services
The Services may link to or integrate with third-party services (e.g., WhatsApp, payment processors, analytics). Your use of third-party services is governed by their respective terms and policies.
9. Disclaimers
The Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee specific outcomes or results.
10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill, arising from or related to your use of the Services.
11. Indemnification
You agree to indemnify and hold harmless Machina Coach and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services or violation of these Terms.
12. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful.
13. Changes to These Terms
We may update these Terms from time to time. We will post the updated version on this page and update the "Last updated" date above. Material changes may be communicated through additional notice.
14. Contact Us
If you have questions about these Terms, contact us at info@machina.coach.
Machina Coach is a service of Machina Holdings LLC, a Wyoming limited liability company. Mailing and principal office: 30 N Gould St Ste R, Sheridan, WY 82801.